Privacy Policy
Your privacy is important to us. This policy explains how information is collected, used, disclosed, and protected when you visit or interact with U-My Crochet Kits.
Who We Are & Scope of This Policy
This Privacy Policy applies to information collected through umycrochetkits.com, including contact forms, RFQ submissions, email communications, sample requests, quotation workflows, and related business interactions.
This policy is intended for business visitors, buyers, sourcing teams, brand owners, distributors, retailers, educators, and other parties who communicate with us regarding DIY crochet kit manufacturing, sampling, product development, packaging, compliance, and related services.
Depending on your location, local privacy laws may grant you additional rights. We aim to handle information in a commercially reasonable, transparent, and compliant manner.
Information We Collect
Information You Provide Directly
- Company name, business address, contact name, job title, email address, and phone number
- Product requirements, technical specifications, packaging preferences, target market information, and projected order volumes
- Sample requests, RFQ details, communication records, project notes, and related documents you share with us
Business & Transaction Information
- Order history, approved specifications, packaging requirements, production references, and compliance documentation needs
- Purchase-related records, shipping arrangements, invoice-related information, and service history
Information Collected Automatically
- IP address, browser type, device type, referring pages, pages visited, and basic usage analytics
- Technical data related to website functionality, security monitoring, and cookie preferences
Legal Basis for Processing
Where applicable under privacy laws such as GDPR, we process information based on one or more of the following legal bases:
- Contractual necessity: to respond to inquiries, prepare quotations, manage projects, fulfill orders, and support manufacturing services.
- Legitimate interests: to improve website performance, maintain business records, protect our operations, and communicate with business contacts.
- Consent: where consent is required for certain cookies, marketing communications, or optional submissions.
- Legal obligations: to comply with recordkeeping, regulatory, tax, customs, or product compliance requirements.
How We Use Your Information
Manufacturing Services
To evaluate inquiries, prepare quotations, manage sampling and production schedules, and deliver manufacturing services according to your requirements.
Communication
To respond to questions, send project updates, clarify requirements, and maintain ongoing business communication.
Quality Assurance
To maintain production records, improve process stability, support traceability, and help manage compliance-related workflows.
Website Operations
To maintain website security, understand site usage, improve content structure, and optimize user experience.
Data Security
Encryption
Reasonable technical protections, including SSL/TLS, are used for data transmission and website security.
Access Control
Information access is limited to personnel or service providers who need it for legitimate business purposes.
Retention Controls
We retain information only as long as reasonably necessary for business, legal, tax, compliance, or dispute-resolution purposes.
Data Retention
We retain personal and business information for as long as reasonably necessary to provide services, respond to inquiries, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on whether the information relates to quotations, sample development, production records, shipping documentation, invoicing, quality records, or regulatory requirements.
Your Rights
Access
You may request a copy of the personal information we hold about you, subject to legal exceptions.
Correction
You may request correction of inaccurate, outdated, or incomplete information.
Deletion
You may request deletion where permitted by law, subject to retention and legal obligations.
Restriction / Objection
Where applicable, you may request restriction of certain processing activities or object to processing based on legitimate interests.
To exercise your rights, contact us using the details below and describe your request clearly. We may need to verify identity or request additional details before processing the request.
International Data Transfers
As a global manufacturing partner, we may transfer information internationally where necessary to provide services, coordinate operations, or support compliance and logistics activities.
Operational Transfers
Production and project data may be processed in China or other relevant jurisdictions involved in manufacturing, inspection, or shipping workflows.
Safeguards
Where applicable, we rely on appropriate contractual, organizational, or legal safeguards for international data transfers.
Related Policies
Contact Us About Privacy
Privacy Inquiries
Response Time
We aim to respond to privacy-related inquiries within 5 business days and to handle valid rights requests within the timeframe required by applicable law.
We may update this Privacy Policy from time to time. Material changes may be reflected by updating the date at the top of this page and, where appropriate, by additional notice.